ServiceNow
Transform your enterprise workflows with our ServiceNow solutions.
At Equative Solutions, we help businesses unlock the full potential of ServiceNow, the world’s leading platform for digital workflows. From ServiceNow’s robust suite of products to tailored development, implementation, and AI-driven services, we enable organizations to streamline operations, enhance productivity, and deliver exceptional experiences.
ServiceNow Products & Tools
We provide end-to-end expertise across ServiceNow’s suite of products, helping your teams work smarter, faster, and more efficiently:
IT Service Management (ITSM)
Automate IT ticketing, incident, problem, and change management processes.
Use AI-driven recommendations and predictive analytics to improve resolution times.
Increase IT efficiency and end-user satisfaction.
IT Operations Management (ITOM)
Gain real-time visibility into your IT infrastructure.
Predict and prevent outages using AI and machine learning.
Optimize operations with automated discovery, monitoring, and event management.
IT Asset Management (ITAM)
Track and manage hardware and software assets across their lifecycle.
Leverage AI for predictive asset maintenance and optimization.
Ensure compliance and reduce operational costs.
Customer Service Management (CSM)
Deliver proactive, personalized service experiences.
Automate workflows and use AI chatbots for faster resolution.
Enable self-service portals and omnichannel support.
HR Service Delivery (HRSD)
Simplify employee service requests with automated workflows.
AI-driven case routing and virtual agents improve HR efficiency.
Enhance employee experience with a unified service platform.
Security Operations (SecOps)
Identify, prioritize, and remediate security threats using AI and automation.
Integrate with ITSM and external security tools for end-to-end risk management.
Enhance response times and reduce manual workloads.
Now Platform & App Engine
Build custom apps on the ServiceNow platform using low-code/no-code development.
Integrate AI and automation to optimize workflows and processes.
Deliver scalable, secure, and high-performance applications tailored to your business.
IT Business Management (ITBM)
Align IT initiatives with business priorities.
Use AI-driven portfolio management, demand management, and resource planning.
Drive data-informed decisions for better business outcomes.
ServiceNow Services
Our services maximize ServiceNow value, combining domain expertise with AI-driven insights and automation:
ServiceNow Development Services
Build intelligent, custom ServiceNow applications that go beyond out-of-the-box functionality.
Custom workflows, scripting, integrations, and UI development.
Capabilities Include:
- Custom Applications & Modules
- Client Scripts, Business Rules, and Scheduled Jobs
- UI Policies, Forms, and Catalog Customization
- Virtual Agent & AI Integration
Ensure secure, scalable, and high-performance applications that evolve with your business.
ServiceNow Integration Services
Integrate ServiceNow with enterprise systems for unified, real-time workflows.
Common Integrations:
- ERP & CRM Systems (SAP, Oracle, Salesforce)
- Monitoring Tools & IT Infrastructure
- HR Platforms & Collaboration Tools
- Custom APIs & Middleware Solutions
Handle real-time, batch, and event-driven integrations, ensuring seamless user experience.
ServiceNow App Engine & Marketplace Solutions
Build and deploy custom apps or leverage ServiceNow Store apps.
Services Include:
- App Architecture & Solution Design
- Security and Compliance Review
- Custom App Development & Deployment
- Marketplace Listing Support
- Post-launch Maintenance & Support
ServiceNow Consulting Services
Strategic guidance from assessment to optimization.
Consulting Expertise:
- Instance Assessment & Health Checks
- Process Optimization & Best Practices
- Product Selection & Licensing Strategy
- Cloud Migration Planning
- Center of Excellence (CoE) Setup
- Governance, Compliance & Risk Advisory
ServiceNow Migration Services
Smoothly migrate from legacy ITSM or other platforms to ServiceNow.
Leverage AI for data cleansing, validation, and workflow mapping.
Ensure minimal disruption and rapid adoption for maximum ROI.
ServiceNow Staff Augmentation
Access skilled ServiceNow professionals on-demand for short-term or long-term projects.
Available Skillsets:
- ServiceNow Developers & Admins
- Workflow & Automation Specialists
- Integration & API Experts
- Testers & QA Engineers
- ServiceNow Architects
Quickly scale your team with top-tier talent while maintaining quality and continuity.
ServiceNow Managed Services
Continuous optimization, monitoring, and end-user support.
Services Include:
- Routine Admin & Development Support
- Release Management & Change Requests
- Bug Fixes & Troubleshooting
- System Monitoring & Health Checks
- 24/7 Support & SLA-based Response
Reduce costs, minimize risk, and ensure ServiceNow remains aligned with business goals.
AI & Automation Services
Implement AI-driven automation using ServiceNow Virtual Agents, Predictive Intelligence, and Integration Hub.
Capabilities Include:
- AI-Powered Virtual Agents for IT, HR, and Customer Service
- Predictive Task Routing & Incident Resolution
- Workflow Orchestration & Intelligent Automation
Real-Time Decision Engines & Analytics
Why Choose Equative for ServiceNow?
AI & Automation-First: Leverage Virtual Agents, Predictive Intelligence, and workflow automation to reduce manual work and improve efficiency.
End-to-End Expertise: From development and implementation to integration, migration, staff augmentation, and managed services.
Industry Knowledge: Deep experience in banking, healthcare, public sector, and large enterprises.
Customer-Centric Approach: Tailored solutions that maximize ServiceNow ROI and evolve with your business.
Accelerate digital workflows and transform your organization with ServiceNow and Equative Solutions.
Contact us today to explore how we can help your organization grow.
Transforming Challenges into Triumphs
