Salesforce

Empowering your business with Salesforce- Delivered by Equative Solutions

At Equative Solutions, we help businesses unlock the full potential of Salesforce — the world’s leading CRM platform. From Salesforce’s powerful products to tailored development, implementation, and AI-driven services, we enable organizations to drive growth, streamline operations, and enhance customer experiences.

Salesforce Products & Tools

We provide end-to-end expertise across Salesforce’s suite of products, leveraging AI to enable smarter, faster, and more personalized business operations:

Sales Cloud

Automate and optimize sales processes with AI-driven lead scoring and opportunity management. Real-time pipeline tracking and revenue forecasting. Boost sales productivity and close deals faster.

Service Cloud

Deliver personalized, efficient customer support with AI-powered chatbots and case routing. Omnichannel support across email, chat, and social media. Enhance satisfaction and loyalty through predictive service insights.

Marketing Cloud

Build personalized, multi-channel marketing campaigns with AI-driven segmentation. Automate email, social media, and digital marketing strategies. Optimize campaigns with real-time analytics and ROI tracking.

Commerce Cloud

Provide seamless e-commerce experiences across digital channels. Integrate sales, marketing, and service for a unified customer journey. Use AI recommendations to boost conversion and customer lifetime value.

Experience Cloud

Build branded portals, communities, and digital experiences. Connect employees, partners, and customers in one platform. Foster collaboration and engagement with AI-driven analytics.

Salesforce Einstein (AI)

Predict trends, automate tasks, and provide actionable insights. Personalize customer interactions across sales, service, and marketing. Improve operational efficiency and decision-making.

Tableau CRM

Transform raw data into actionable insights with AI-powered analytics. Visualize trends, monitor KPIs, and make informed business decisions. Integrate with Salesforce and external data sources seamlessly.

MuleSoft Anypoint Platform

Connect Salesforce to any system, on-premises or cloud. AI-enhanced integration and automation for operational efficiency. Scalable API-led architecture to accelerate digital transformation.

Salesforce Services

We offer services that maximize Salesforce value, combining domain expertise with AI-driven insights and automation:

Salesforce Development

Build intelligent, custom Salesforce applications beyond out-of-the-box functionality. Custom Lightning Web Components (LWC), Apex development, and automation using Flows & Triggers.
Capabilities Include:

  1. Custom Lightning Components & Apps
  2. Apex Classes, Triggers, and Batch Jobs
  3. Visualforce & Classic Customization
  4. Dynamic Forms, Page Layouts & Record Types
  5. Salesforce1 Mobile App Customization
  6. Einstein AI Integration & Development

Follow best practices in DevOps, code quality, and version control for secure, scalable, high-performance apps.

Salesforce Integration

Integrate Salesforce with your broader digital ecosystem for unified, real-time insights.
Common Integrations:

  1. ERP Systems (SAP, Oracle, NetSuite)
  2. Marketing Platforms (HubSpot, Mailchimp, Marketo)
  3. Payment Gateways (Stripe, PayPal)
  4. Data Lakes & Warehouses
  5. Third-Party Applications & Custom Systems

Handle real-time, batch, event-driven, and bi-directional integrations, ensuring data consistency and seamless user experience.

AppExchange App Development

Build Salesforce-native apps for ISVs and enterprises from concept to listing.
Services Include:

  1. App Architecture & Solution Design
  2. Security Review Readiness
  3. Managed & Unmanaged Package Development
  4. Namespace Registration & Org Strategy
  5. AppExchange Listing Support & Updates
  6. Post-launch Maintenance & Suppor

Ensure high standards of performance, security, and usability.

Salesforce Consulting

Strategic guidance from assessment to optimization.
Consulting Expertise:

  1. Org Assessment & Health Checks
  2. Process Optimization & Best Practices
  3. Salesforce Product Selection & Licensing
  4. Cloud Migration Planning
  5. Center of Excellence (CoE) Setup
  6. Data Governance & Compliance Advisory

Unlock full strategic value from Salesforce investments.

Salesforce Migration

Smoothly transition from legacy systems to Salesforce without disrupting operations.
Leverage AI to cleanse, deduplicate, and map data for accurate migration.
Minimize downtime and ensure rapid adoption for maximum ROI.

Salesforce Staff Augmentation

Access skilled Salesforce professionals on-demand for short-term or long-term projects.
Available Skillsets:

  1. Salesforce Admins & Developers (Platform I & II Certified)
  2. Lightning Web Component (LWC) Specialists
  3. Salesforce Architects
  4. Integration & API Experts
  5. Testers & QA Engineers

Quickly scale your team with top-tier talent while maintaining quality and continuity.

Salesforce Managed Services

Continuous optimization, performance monitoring, and end-user support.
Services Include:

  1. Routine Admin & Development Support
  2. User Management & Training
  3. Release Management & Change Requests
  4. Bug Fixes & Troubleshooting
  5. System Monitoring & Health Checks
  6. 24/7 Support & SLA-based Response

Reduce costs, minimize risk, and keep Salesforce aligned with evolving business goals.

Salesforce Data Cloud

Implement Salesforce Data Cloud (CDP) for real-time personalization and unified customer profiles.
Capabilities Include:

  1. Data Ingestion & Harmonization from Multiple Sources
  2. Identity Resolution & Profile Unification
  3. Segment Creation & Activation
  4. Real-Time Data Activation in Salesforce & Marketing Tools
  5. Einstein AI & Personalization Integrations

Enable smarter engagement and real-time customer journeys.

Agentforce Services

Leverage Salesforce’s AI-powered Agentforce platform to build intelligent agents that automate tasks, respond in natural language, and interact with each other.
What We Build:

  1. AI-Powered Assistants for Sales & Support Teams
  2. Agent-to-Agent Workflows & Orchestration
  3. Custom GPT Agents Trained on Salesforce Data
  4. Retrieval-Augmented Generation (RAG) for Contextual Answers
  5. Real-Time Decision Engines Based on CRM Data

Integrate Agentforce across your tech stack for AI-first automation, reducing manual work and delivering intelligent customer experiences.

Why Choose Equative for Salesforce?

AI-Driven Innovation: Leverage Salesforce Einstein, Data Cloud, and Agentforce for predictive insights, automation, and personalized customer engagement.
End-to-End Expertise: From development and implementation to integration, migration, staff augmentation, and managed services.
Industry Knowledge: Deep experience in banking, healthcare, public sector, and large enterprises.
Customer-Centric Approach: Tailored solutions that evolve with your business and maximize Salesforce ROI.

Accelerate your business transformation with Salesforce and Equative Solutions.

Contact us today to explore how we can help your organization grow

Transforming Challenges into Triumphs

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